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Old 30th-September-2005, 12:05 PM   #14 (permalink)
TiggsTours
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Re: Tecchie Help Needed!

Thank you to all 4 of you, maybe it would help if I described what the spreadsheet is for.

We, as a company, offer web-based training packages, which clients do from their own offices. Therefore, they need to have the right software on their PCs to run the course (this much I understand). However, sometimes, they can't run their courses, for whatever reason, and we are trying to compile a spreadsheet to answer the most common problems.

The most common problem is that the clients server may not be compatible with the version of Java or Flash that they are using. So, in order to ease the pressure on our technical team, we are compiling a spreadsheet so that we mere muggles can ask the relevant questions, and try to answer the issue first.

So, what we need to know is a list of all the possible servers that any of our clients may use to access the internet, and a list of all the possible versions of Java & Flash that they may be using.

You would think that one of our technical team could supply this information, but it is them that have asked me to do it!

Thank you to all of you, I owe you all lots of really lovely dances!

Amanda.
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