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Originally Posted by TiggsTours Thank you to all 4 of you, maybe it would help if I described what the spreadsheet is for.
We, as a company, offer web-based training packages, which clients do from their own offices. |
First thing I'm not clear on - who
hosts the training package. In other words, does it sit on a webserver at
your company, or does it sit on a webserver at the
client's company?
Oh, and (excuse me if you know this and it's patronising), there's a common computing paradigm called client-server, where you have one machine that 'does stuff' called a server, and machines that 'ask it to do stuff' called a client. It's really confusing if you call your customers clients and we have to start trying to distinguish the client's server from the client's client.
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The most common problem is that the clients server may not be compatible with the version of Java or Flash that they are using.
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Are you sure about this? The analogous situation that I would
expect to be a common problem is that the customer's client machine does not have the correct version of Java and/or Flash installed.
Sorry if this all feels like hair splitting, it makes a big difference if the problems are on the client machine rather than the server machine.
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Originally Posted by DavidJames Nah - you just say in your report "Sun say it works anywhere, but I recommend platform-specific testing". Elementary cover-your-ass technique... |
Respect...
