Blaze II The Ceroc Scotland week-ender
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Old 17th-May-2007, 10:08 AM   #1 (permalink)
BobbyA
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Help - Stopping my subscription

I emailed forum@cerocscotland.com to asked to have my Silver Membership stopped about 17 days ago and I've heard nothing back and I've just been billed for another 3 months. There doesn't seem to be any information on how to stop your subscription. How do I get my money back?
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Old 17th-May-2007, 10:12 AM   #2 (permalink)
Lee Bartholomew
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Re: Help - Stopping my subscription

Quote:
Originally Posted by BobbyA View Post
I emailed forum@cerocscotland.com to asked to have my Silver Membership stopped about 17 days ago and I've heard nothing back and I've just been billed for another 3 months. There doesn't seem to be any information on how to stop your subscription. How do I get my money back?

Sue them .

It's a never ending subscription. Didn't you read the small print? You have even signed over your house and first born.

Just email them again or PM Franck. Emails prob just been missed.
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Old 17th-May-2007, 10:12 AM   #3 (permalink)
dave the scaffolder
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Re: Help - Stopping my subscription

Quote:
Originally Posted by BobbyA View Post
I emailed forum@cerocscotland.com to asked to have my Silver Membership stopped about 17 days ago and I've heard nothing back and I've just been billed for another 3 months. There doesn't seem to be any information on how to stop your subscription. How do I get my money back?
Well my lovely after this post the illustrious Franck will have to action something, he will probably give you some in-Franck-tion points.
XXX XXXX DTS
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Old 17th-May-2007, 10:15 AM   #4 (permalink)
BobbyA
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Re: Help - Stopping my subscription

Maybe free entry into his class next week :P hehehe.

I'm coming up to edinburgh next week to visit some friends. I may be able to attend the Thursday class. I've never done ceroc in Edinburgh before.
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Old 17th-May-2007, 10:16 AM   #5 (permalink)
Franck
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Re: Help - Stopping my subscription

Quote:
Originally Posted by BobbyA View Post
I emailed forum@cerocscotland.com to asked to have my Silver Membership stopped about 17 days ago and I've heard nothing back and I've just been billed for another 3 months. There doesn't seem to be any information on how to stop your subscription. How do I get my money back?
Hi,

I have now refunded your subscription payment. To cancel Silver Membership, you need to cancel the subscription from your Paypal account (after logging on).
__________________
Franck.

Pourquoi tant de haine?
Parce que si peu d'amour...
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Old 17th-May-2007, 10:39 AM   #6 (permalink)
BobbyA
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Re: Help - Stopping my subscription

Cool. Thanks very much for sorting that out.
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Old 17th-May-2007, 10:42 AM   #7 (permalink)
dave the scaffolder
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Re: Help - Stopping my subscription

Quote:
Originally Posted by Franck View Post
Hi,

I have now refunded your subscription payment. To cancel Silver Membership, you need to cancel the subscription from your Paypal account (after logging on).
Three cheers for the lovely Franck.
Hip hip .......

Hip hip ......

Hip hip .......

XXX XXXX DTS
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Old 17th-May-2007, 10:43 AM   #8 (permalink)
Lee Bartholomew
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Lee Bartholomew is just really niceLee Bartholomew is just really niceLee Bartholomew is just really niceLee Bartholomew is just really niceLee Bartholomew is just really nice
Re: Help - Stopping my subscription

No reply to the free classes thing though.
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