Broadband recommendations? - Page 3

**Icey** · 28th-October-2005, 01:02 PM

The very nice and helpful ChrisA put me on to Plusnet and I haven't had a single problem with them. They even got the box of gizmos to me in 2 days.

If you think about going with them can you use me as a referer so that I can get a discount. Pretty please.

Every penny helps me to save up for the next BFG.

**philsmove** · 28th-October-2005, 01:09 PM

I think the lesson to be learned is-

If you have a reliable supplier,

Be it broadband services or dance shoes

Stick with them

**Dreadful Scathe** · 28th-October-2005, 01:40 PM

Quote:

Originally Posted by LMC

Pathetic excuse for a rant

NTL, grrrrrrrrr

you're not the only one - see here

jivecat · 28th-October-2005, 08:32 PM

Quote:

Originally Posted by Dreadful Scathe

you're not the only one - see here

There's a moaning forum that's very similar concerning Tiscali as well. For all I know all ISPs have one - it's part of the amenities package that comes with the territory, like moaning about your boss at work.

Having checked the ADSL comparison site, Plusnet comes out best, BT and NTL about average and Tiscali below average.

**Dizzy** · 9th-December-2005, 01:46 PM

I am a fellow NTL ranter but need help too

I am still on dial-up internet (I know, I am a dinosaur!!!) and have been trying to look into getting broadband. The problem is that we have an NTL telephone line. I have asked NTL about getting broadband but they say that they can't supply our area (I live in the middle of London,

) and all the other companies I have looked at all need BT lines.

Any suggestions gratefully received

.

**ducasi** · 9th-December-2005, 02:05 PM

Switch back to a BT line?

**Dizzy** · 9th-December-2005, 02:19 PM

Quote:

Originally Posted by ducasi

Switch back to a BT line?

Yeah ok, how did I know someone would come up with the obvious!!

I did think of that already but the person paying for the telephone does not like BT therefore won't change.

**philsmove** · 9th-December-2005, 03:02 PM

If you cannot get Blueyonder cable

Nothing wrong with BT phone lines

Just don’t use BT for Internet access EVER

**ducasi** · 9th-December-2005, 03:21 PM

Just cos you have a BT-provided line, doesn't mean you have to use BT...

There are companies that will take over your "BT" line and give you cheaper calls and internet access.

I think Bulldog are one, though as a mostly-happy NTL customer, it's not something I've looked into a great deal...

WittyBird · 10th-December-2005, 10:19 AM

Quote:

Originally Posted by ducasi

as a mostly-happy NTL customer, it's not something I've looked into a great deal...

I didn't think that there was one. You have surprised me

I am with NTL but that is because it's the only service I can get here.

The only recommendation I would give is.........
Stay clear of NTL they are Sh1te

**under par** · 10th-December-2005, 10:34 AM

Quote:

Originally Posted by wittybird

I didn't think that there was one. You have surprised me

I am with NTL but that is because it's the only service I can get here.

The only recommendation I would give is.........
Stay clear of NTL they are Sh1te

I'm NTL and have not had a problem with them in 3 years...

What gone wrong for you WB??

WittyBird · 10th-December-2005, 10:57 AM

Quote:

Originally Posted by under par

I'm NTL and have not had a problem with them in 3 years...

What gone wrong for you WB??

Everything..
1.Middle of a Chelsea game just when it looked like Drogba was about to score my package went off. (I have Prem Plus)

2.Double billing every month. (took 6 months to sort it out)

3.Taking the direct debit twice every month (I had to cancel it)

4.Working from home I lost my Broadband for 3 days, they refused to do anything about it until an hour before I got it back they gave me a free dial up (slower than a slow thing on a slow day)

5.Getting put thru to a call centre in India to be asked 'is your box plugged in madam?' to which I replied ' Oh hang on while I just check '

w4nk3rs after going through all the checks with the guy he finally told me ' it appears not to be working correctly madam' to which I replied 'No sh1t sherlock'

6.Being put through to every single department to be told 'I can't deal with this its not my 'area'.

The only people who dealt with the problem correctly and took ownership of the situation where the Guys @ the Bells Hill call centre in Scotland

they were great. But the guys I spoke to in Manchester and Cardiff were probably the sunshine bus quota.

There are lots and lots of other things that happened but I won't bore you anymore!

**under par** · 10th-December-2005, 10:58 AM

Well I only asked!

Sorry you had such a bad time.

You haven't broken a mirror recently ???

WittyBird · 10th-December-2005, 11:02 AM

Quote:

Originally Posted by under par

Well I only asked!

Yeah sorry I did rant a bit. They made me so angry

Quote:

Originally Posted by under par

Sorry you had such a bad time.

:

It aint your fault. Unless of course your Director of fcuk ups for NTL

Quote:

Originally Posted by under par

You haven't broken a mirror recently ???

Funny you should say that

**ducasi** · 10th-December-2005, 11:43 AM

I'd certainly agree, their customer service can be abysmal.

I've had problems in the past with set-top boxes breaking, but things like that seem to get sorted fairly quickly... On the other hand, I've spent 2 hours waiting for them to get round to me when I phoned with a cable modem problem. That got sorted out fairly quickly though too.

(BTW, it's "Bellshill", not "Bells Hill"

)

But I'm confused about a lack of an alternative – can't you get Sky & BT?

WittyBird · 10th-December-2005, 11:50 AM

Quote:

Originally Posted by ducasi

I'd certainly agree, their customer service can be abysmal.?

Absolutely

Quote:

Originally Posted by ducasi

(BTW, it's "Bellshill", not "Bells Hill"

)?

Thanks for that

Quote:

Originally Posted by ducasi

But I'm confused about a lack of an alternative – can't you get Sky & BT?

No.

stewart38 · 12th-December-2005, 10:59 AM

Im with AOL platimum service 2 MB ?? (the fastest one)

contract runs out Jan 2006

Not sure if anything better, had no problems since i upgraded my computer

Its £29.99 a month which seems a bit steep

**Dreadful Scathe** · 12th-December-2005, 10:22 PM

AOheLL did you say ?

**Lynn** · 14th-April-2006, 10:54 PM

OK, finally getting round to getting broadband - I've been thinking about this offer with Tiscali.
£21.99 per month, 2MB, free local and national calls.

Anyone use Tiscali and find they are OK? Or any real horror stories?

Ballroom queen · 14th-April-2006, 11:04 PM

I'm with ukonline, 1MB, 9.99 a month, unlimited, can have several PCs on same network, good customer service. Been with them for years on dial up and over a year broadband, did go down once due to a BT exchange problem, but they refunded me with no question. I think they are great.

Some ISPs treat tiscali addresses as Spam so I would be careful using them or your mates may not get your emails!

28th-October-2005, 01:02 PM	#41 (permalink)
Icey Senior Member Join Date: Jul 2005 Location: Back from exam limbo Posts: 1,329 Status: No Status Rep Power: 2 Rep.: 655	Re: Broadband recommendations? The very nice and helpful ChrisA put me on to Plusnet and I haven't had a single problem with them. They even got the box of gizmos to me in 2 days. If you think about going with them can you use me as a referer so that I can get a discount. Pretty please. Every penny helps me to save up for the next BFG.

28th-October-2005, 01:09 PM	#42 (permalink)
philsmove Senior Member Join Date: Apr 2004 Location: Brizzel my love Posts: 1,790 Status: No Status Rep Power: 3 Rep.: 611	Re: Broadband recommendations? I think the lesson to be learned is- If you have a reliable supplier, Be it broadband services or dance shoes Stick with them __________________ “Where the man goes, the lady must follow...” Liz , Strictly Ballroom

9th-December-2005, 01:46 PM	#45 (permalink)
Dizzy Senior Member Join Date: May 2005 Location: Harrow, London Posts: 1,759 Status: No Status Rep Power: 2 Rep.: 933	Re: Broadband recommendations? I am a fellow NTL ranter but need help too I am still on dial-up internet (I know, I am a dinosaur!!!) and have been trying to look into getting broadband. The problem is that we have an NTL telephone line. I have asked NTL about getting broadband but they say that they can't supply our area (I live in the middle of London, ) and all the other companies I have looked at all need BT lines. Any suggestions gratefully received . __________________ Never cry over spilt milk.......... It could've been vodka !!!! I'm not burning the candle at both ends.........I've doused it in petrol and put a lighter to it!!

9th-December-2005, 02:05 PM	#46 (permalink)
ducasi Lovely Moderator Join Date: Feb 2005 Location: Glasgow Posts: 9,652 Status: Looking forward to driving to Dundee! Blog Entries: 1 Rep Power: 6 Rep.: 3285	Re: Broadband recommendations? Switch back to a BT line? __________________ Let your mind go and your body will follow. – Steve Martin, LA Story

9th-December-2005, 03:02 PM	#48 (permalink)
philsmove Senior Member Join Date: Apr 2004 Location: Brizzel my love Posts: 1,790 Status: No Status Rep Power: 3 Rep.: 611	Re: Broadband recommendations? If you cannot get Blueyonder cable Nothing wrong with BT phone lines Just don’t use BT for Internet access EVER __________________ “Where the man goes, the lady must follow...” Liz , Strictly Ballroom

9th-December-2005, 03:21 PM	#49 (permalink)
ducasi Lovely Moderator Join Date: Feb 2005 Location: Glasgow Posts: 9,652 Status: Looking forward to driving to Dundee! Blog Entries: 1 Rep Power: 6 Rep.: 3285	Re: Broadband recommendations? Just cos you have a BT-provided line, doesn't mean you have to use BT... There are companies that will take over your "BT" line and give you cheaper calls and internet access. I think Bulldog are one, though as a mostly-happy NTL customer, it's not something I've looked into a great deal... __________________ Let your mind go and your body will follow. – Steve Martin, LA Story

10th-December-2005, 10:58 AM	#53 (permalink)
under par Senior Member Join Date: Feb 2004 Location: Worthing Posts: 5,960 Status: No Status Rep Power: 5 Rep.: 2420	Re: Broadband recommendations? Well I only asked! Sorry you had such a bad time. You haven't broken a mirror recently ???

10th-December-2005, 11:43 AM	#55 (permalink)
ducasi Lovely Moderator Join Date: Feb 2005 Location: Glasgow Posts: 9,652 Status: Looking forward to driving to Dundee! Blog Entries: 1 Rep Power: 6 Rep.: 3285	Re: Broadband recommendations? I'd certainly agree, their customer service can be abysmal. I've had problems in the past with set-top boxes breaking, but things like that seem to get sorted fairly quickly... On the other hand, I've spent 2 hours waiting for them to get round to me when I phoned with a cable modem problem. That got sorted out fairly quickly though too. (BTW, it's "Bellshill", not "Bells Hill" ) But I'm confused about a lack of an alternative – can't you get Sky & BT? __________________ Let your mind go and your body will follow. – Steve Martin, LA Story

12th-December-2005, 10:59 AM	#57 (permalink)
stewart38 Registered User Join Date: May 2003 Location: Ambrosden it gets dark at night so suits me Posts: 6,616 Status: No Status Rep Power: 5 Rep.: 1817	Re: Broadband recommendations? Im with AOL platimum service 2 MB ?? (the fastest one) contract runs out Jan 2006 Not sure if anything better, had no problems since i upgraded my computer Its £29.99 a month which seems a bit steep

12th-December-2005, 10:22 PM	#58 (permalink)
Dreadful Scathe Papa Smurf Join Date: Jan 2002 Location: Planet Scathe Posts: 10,222 Status: hidden from Lou Blog Entries: 4 Rep Power: 7 Rep.: 2396	Re: Broadband recommendations? AOheLL did you say ? __________________ "defiantly a pork soared" -fletch "This is a discussion forum, not some sort of hippy poetry-reading commune" - TAFKADJ

14th-April-2006, 10:54 PM	#59 (permalink)
Lynn Senior Member Join Date: Nov 2003 Location: Belfast Posts: 7,914 Status: Suddenly very busy! Rep Power: 6 Rep.: 2543	Re: Broadband recommendations? OK, finally getting round to getting broadband - I've been thinking about this offer with Tiscali. £21.99 per month, 2MB, free local and national calls. Anyone use Tiscali and find they are OK? Or any real horror stories?

14th-April-2006, 11:04 PM	#60 (permalink)
Ballroom queen Registered User Join Date: Mar 2005 Posts: 276 Status: No Status Rep Power: 2 Rep.: 72	Re: Broadband recommendations? I'm with ukonline, 1MB, 9.99 a month, unlimited, can have several PCs on same network, good customer service. Been with them for years on dial up and over a year broadband, did go down once due to a BT exchange problem, but they refunded me with no question. I think they are great. Some ISPs treat tiscali addresses as Spam so I would be careful using them or your mates may not get your emails!

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